This is pretty interesting. Facebook reached 500 million members this week, yet users thinks the social networking site is kind of shit.
According to the American Customer Satisfaction Index
included Facebook as one of the websites being judged by users in a recent survey and the results proved a little on the not-so-amazing-side for Mr Zuckerberg. (Not that he probably cared, since he was busy bathing in a solid gold tub of diamonds while peacocks wandered around and beautiful women talked geekish to him.)
Facebook scored an average of 64 out of a possible hundred points, which means that the FB is in the lowest 5% of "private sector companies". Both Wikipedia and YouTube scored over 70 points.
Interestingly it wasn't the privacy scandals upsetting users, instead the Wall Street Journal
said "they were more concerned with frequent changes to the site’s interface, the technology that controls news feeds, and spam". (Theory: due to the site's massive growth, there is a larger number of – dare we say – older, less tech-savvy people on Facebook now than there was when it launched six years ago?)
Whatever the case, Defamer Australia
said it best: "Everyone uses Facebook and everyone hates it."
More at wsj.com